Background
To receive text and/or voice notifications for non-critical Priority Posts, parents must:
Both are required for a parent to receive these notifications.
Identifying Parent Accounts
School Admins can use the Status filter on the Parent Accounts page to identify parents who:
have a verified phone number
have opted in to text and/or voice notifications for Priority Posts
will not receive text or voice notifications for non-critical Priority Posts
Use the applicable options under the Status filter.
After filtering the accounts, you can export the results to an Excel file.
Checking Delivery for a Specific Post
You can also check the Delivery Report for an individual post.
Open the post's three-dot menu and select the delivery report to see which accounts were sent a text message and/or a voice call.
You can also export the delivery results to an Excel file.
Critical Alerts
Critical Alerts are sent to all stakeholders using all available notification methods, regardless of whether they have verified their phone number or opted in to text and voice notifications.
The verification and opt-in requirements described in this article apply to non-critical Priority Posts.