What are the user rights of a Community User?

Community Users are members of the school community who are not parents, students, teachers/staff, or School Admins.

Examples include an athletic coach, program instructor, or student mentor.

School Signals currently supports two types of Community Users:

Community Users can participate in Clubs & Programs, access selected school content, appear in the School Directory, and use Chat Messaging. Their exact access depends on their Community User type and the school's settings.

Choose Program Admin for users such as coaches or instructors who primarily manage or participate in a particular club or program.

Choose Student Mentor for mentors who work directly with students and need broader communication access. Student Mentors can also view and post to Student Portfolios for students who belong to the same Club or Program as the mentor.

Community Users can be added as members of Clubs & Programs and can be made admins of individual programs.

This allows them to participate in the program, communicate with participating families, and manage program content when they have admin rights.

Community Users cannot create new Clubs & Programs. A School Admin or Teacher/Staff member must first create the program and then add the Community User.

Community Users may also join school-wide or grade-level programs when those programs are available to them.

Program Admins do not have access to Student Portfolios.

Student Mentors can view and post to the portfolios of students who belong to the same Club or Program as the mentor.

This access is limited to students connected to the mentor through that program. Student Mentors do not receive school-wide access to Student Portfolios.

All Community Users can view School News and have access to areas such as:

Access to additional school or grade-level content may depend on school settings.

Community Users can also view posts from Clubs, Programs, or Groups they belong to.

They do not have access to staff-only posts or classroom posts.

Posting rights differ by Community User type.

Program Admins primarily post within the Clubs, Programs, or Groups they belong to. They may post to a group or club when parent members of that area are also allowed to post.

Student Mentors have broader posting rights. Their ability to post School News, grade-level posts, and Club or Group posts generally follows the posting rights available to parents.

For example, if parents are allowed to post School News, Student Mentors may also post School News.

Student Mentors do not receive access to staff-only or classroom posting.

Schools can allow Community Users to join school-wide or grade-level Groups.

This is controlled by a school-level setting. Contact Support if your school needs this option enabled.

Community Users can participate in Groups but cannot be made Group Admins.

Community User access to Photo Galleries follows the same visibility and posting rules that apply to the related Feed content.

For example, if a Community User can view or post content within a particular Club or Program, the same general access applies to its galleries.

Both Community User types can view Events.

Student Mentors can RSVP to Events.

Program Admins can view Events but do not have Event RSVP access.

Community Users can be displayed in the main School Directory under Other.

Schools can control whether Community Users appear in the School Directory. Contact Support if this setting needs to be changed.

If a Community User is an admin of a Club or Program, their name also appears in that Club or Program's directory.

Community Users have access to Chat Messaging.

They can send private messages to parents and teachers/staff. They can also message students who have activated Student Accounts.

If a school's chat settings require a staff member to participate in a conversation, a Community User satisfies that requirement.