The School Signals has several user types and additional admin rights per feature.
User Roles at a Glance
User Type | What They Can Do |
Account Manager | Billing, Payments, Full Admin Access |
District Admin | Multi-school Management, District-wide Tools |
School Admin | School Admins have system-wide rights to manage Accounts, Feed, Calendar, Forms, Events, Conferences, Docs, Pages, Messaging & more |
Teacher | Teachers make Posts, host Classrooms, host Conferences, host Events, create Online Forms for the classroom or group, add Galleries, create Volunteer Listings. |
School Admin can give a parent user rights to make school-wide posts, and create Events, Volunteer opportunities, and Parent groups. A parent can also be given rights to be a Classroom Admin or Program Admin. A parent can be granted one of these rights or all of them. | |
Parent | Parents can view Feeds, Make Posts, RSVP, Sign Up, fill online forms, Join Groups, download documents, add Photo Galleries. Note that parent rights to make posts may be limited with admin settings. |
Community User | A user with rights to the Clubs & Programs feature. This user is typically an Instructor who is granted admin rights for their program. |
Feature-Specific Admins | Feature specific admins are added in the feature's add/edit interface. They are specified admins who manage the task and are notified on activity. |
Account Managers
Account Managers are the organization's point of contact for Billing. Account Managers have access to the Billing Dashboard and they can make the needed payments on the platform to keep the account active. In addition to the Billing & Payments access, Account Managers share the same user rights with District Admins and School Admins (see below).
School Admins
School Admins are the platform's admins assigned by the school. You could add an administrator or a teacher to be a School Admin for the system. You can add as many School Admins as needed. School Admins are our contacts when we contact the school about system training and updates. The role of the School Admin is to:
Confirm new parent registrations
Manage student information, parent information and all user accounts
Confirm the school's classrooms and teachers
Confirm the School Feed's posting rights settings
Monitor the School Feed and reported posts by the AI Monitor and community
Make posts to the School Feed
Schedule posts
Add attachments to a post
Use AI Assistant to write posts
Pin a post
Edit and delete any post
Create Parent-Teacher conference listings
Maintain the School Calendar
Manage and add school documents and document folders
Add and manage Pages
Create and manage Online Forms
Add School Events with RSVP
Add Volunteer opportunities
Create Photo Galleries
Access chat messages
Remove a member from a chat thread
Assign feature-specific admins
Set email, text, and app push notifications
District Admins
District Admins are School Admins who can access multiple schools, create content, and manage accounts across the schools in their district. District Admins can create online form templates for the schools in the entire school district.
Teachers
Teachers have limited administrative rights to the features most relevant to them. If a teacher needs more rights, consider granting the teacher School Admin rights. In the system, teachers can:
Make posts to the School Feed and Classroom
Schedule posts
Add attachments to a post
Use AI Assistant to write posts
Manage Classroom: Add important dates, create RSVP events, create volunteer opportunities, create online forms, add photo galleries to their Classroom
Manage their class signup page of a parent-teacher conference
As a Group Admin manage the group and its feature content
Manage Volunteer opportunities as a Volunteer Admin
Manage events as an Event Admin
Manage Clubs & Programs as a Program Admin
Private message anyone with a user account who has not disabled chatting
Manage contact info visibility
Set notification preferences for email, text, and app push notifications
Comparison: Teacher account compared to a School Admin account
Parent Admins
School Admin can give a parent user one or all of the following rights:
School-wide posting rights (when are parents restricted from making school-wide posts)
Create and manage groups such as a PTA group
Create and manage Volunteer opportunities
Create and manage Events
Act as a Classroom Admin
Act as a Program Admin
These access rights are created on an account basis and designed to provide parent leads access to features they need to engage the parent community.
Parents
In the system, parents can:
Access the School Feed. Please note that parents' posting rights to the feed are dependent on the School Feed settings. By default, parents have the right to post to the School Feed. The rights may be granted for school-wide or class-level posts -or parents posting may be turned off if the feed's purpose is a one-way bulletin board.
Add Photo Galleries and photos (unless posting is turned off for the feed)
RSVP to events
Signup for volunteer opportunities
Join and apply to Groups
Sign up their child for Clubs & Programs
Fill online forms and have a record of filled forms
Access the school calendar
Access and download documents
Access School Directory
Manage profile visibility
Set notification preferences for email, text, and app push notifications
Private message anyone with a user account who has not disabled chatting
Community Users
Community User accounts are intended for members of the community who are not students, parents, teachers, or school admins. A Community User may be an instructor of an after-school club. Currently, Community Users can be made Clubs & Programs admins for them to manage their program and communicate with parents. Note that Community Users cannot add new Clubs & Programs; School Admin or Teacher can add the program and make Community User an admin of that program.
The Community User has view rights to the School Feed, Photo Galleries, School Directory, School Calendar and Documents to make sure they have an understanding of what is happening at the school to avoid any scheduling or communication conflicts.
Feature Specific Admins
School admins, teachers and Parent admins can be additionally be set as feature-specific admins. For instance, they may act as Group Admins, Volunteer Admins, and Event Admins. In that case, they will be notified of user activity related to the group, volunteering, or event. Additionally, while School Admins can, by default, access and manage all content - giving teacher admin rights provides the teacher with full rights to edit and manage the particular listing.