The School Signals has several user types and additional admin rights per feature.
User Roles at a Glance
User Type | What They Can Do |
Account Manager | Billing, Payments, Full Admin Access |
District Admin | Multi-school Management, District-wide Tools |
School Admin | Manage Accounts, Feed, Calendar, Forms, Events, Conferences, Docs, Messaging & more |
Teacher | Make Posts, Host Classrooms, Host Conferences, Host Events, Create Forms, Add Galleries, Create Volunteer Listings |
Parent Admin | School Admin can give a parent user rights to make school-wide posts, add create Events, Volunteer opportunities, and Parent groups |
Parent | View Feeds, Make Posts, RSVP, Sign Up, Fill Forms, Join Groups, Download Docs, Add Photo Galleries |
Feature-Specific Admins | Manage assigned tools like Events, Groups, Volunteering |
Account Managers
Account Managers are the organization's point of contact for Billing. Account Managers have access to the Billing Dashboard and they can make the needed payments on the platform to keep the account active. In addition to the Billing & Payments access, Account Managers share the same user rights with District Admins and School Admins (see below).
School Admins
School Admins are the platform's admins assigned by the school. You could add an administrator or a teacher to be a School Admin for the system. You can add as many School Admins as needed. School Admins are our contacts when we contact the school about system training and updates. The role of the School Admin is to:
Confirm new parent registrations
Manage student information, parent information and all user accounts
Confirm the school's classrooms and teachers
Confirm the School Feed's posting rights settings
Monitor the School Feed and reported posts by the AI Monitor and community
Make posts to the School Feed
Schedule posts
Add attachments to a post
Use AI Assistant to write posts
Pin a post
Edit and delete any post
Create Parent-Teacher conference listings
Maintain the School Calendar
Manage and add school documents and document folders
Create and manage online forms
Add School Events with RSVP
Add Volunteer opportunities
Create Photo Galleries
Access chat messages
Remove a member from a chat thread
Edit chat messages (leaves a record)
Assign feature-specific admins
Set email, text, and app push notifications
District Admins
District Admins are School Admins who can access multiple schools, create content, and manage accounts across the schools in their district. District Admins can create online form templates for the schools in the entire school district.
Teachers
Teachers have limited administrative rights to the features most relevant to them. If a teacher needs more rights, consider granting the teacher School Admin rights. In the system, teachers can:
Make posts to the School Feed and Classroom
Schedule posts
Add attachments to a post
Use AI Assistant to write posts
Manage Classroom: Add important dates, create RSVP events, create volunteer opportunities, create online forms, add photo galleries to their Classroom
Manage their class signup page of a parent-teacher conference
Add Groups
As a Group Admin manage the group and its feature content
Parent Admins
School Admin can give a parent user one or all of the following rights:
School-wide posting rights (when are parents restricted from making school-wide posts)
Create and manage groups such as a PTA group
Create and manage Volunteer opportunities
Create and manage Events
Act as a Classroom Admin
These access rights are created on an account basis and designed to provide parent leads access to features they need to engage the parent community.
Parents
In the system, parents can:
Access the School Feed. Please note that parents' posting rights to the feed are dependent on the School Feed settings. By default, parents have the right to post to the School Feed. The rights may be granted for school-wide or class-level posts -or parents posting may be turned off if the feed's purpose is a one-way bulletin board.
Add Photo Galleries and photos (unless posting is turned off for the feed)
RSVP to events
Signup for volunteer opportunities
Join and apply to Groups
Fill online forms and have a record of filled forms
Access the school calendar
Access and download documents
Access School Directory
Manage profile visibility
Set email, text, and app push notifications
Feature Specific Admins
School admins and teachers can be additionally be set as feature-specific admins. For instance, they may act as Group Admins, Volunteer Admins, and Event Admins. In that case, they will be notified of user activity related to the group, volunteering, or event. Additionally, while School Admins can, by default, access and manage all content - giving teacher admin rights provides the teacher with full rights to edit and manage the particular listing.