Setting Notifications for Inactive Accounts
School Admins can enable School and Classroom Feed notifications for inactive parent accounts. The frequency of notifications is capped to one daily recap unless the post is marked as critical or priority.
To set notifications for inactive accounts, go to: School Feed > Feed Mgmt > Posting Rights > Inactive Accounts.
Who are inactive users?
Users are considered inactive if they have been added to the system by the School Admin but have yet to log in and activate their account. Parent accounts and teacher accounts may be inactive. After the user logs in, they control the notification frequency from their My Account > Notifications.
What if an inactive user does not want any communication from School Signals?
Each notification email message includes an Unsubscribe link. The inactive account holder can click the link and unsubscribe without logging in. This stops all future notifications for the inactive account.
Why can't I notify Inactive Accounts immediately?
We balance delivering important school notifications with respecting parent privacy. Please note:
A daily email includes all posts for the day - inactive account holders won't miss any messages.
If the topic is crucial, post the message as a Critical Alert or Priority Post, depending on the topic and context.
You can set Priority Posts to go out immediately to inactive accounts.
If you have enabled notifications for inactive accounts, then Critical Alerts are delivered to inactive accounts immediately by email.