Important: Critical Alerts are not a substitute for emergency services.
School Signals Critical Alerts do not notify or connect with law enforcement, fire departments, or emergency medical services. In an emergency requiring immediate assistance, always contact 911 or the appropriate emergency services first.
Critical Alert Is Located In the School Feed
School Admins can make critical alerts in School Signals. Go to the school's School Feed and click the Critical Alert button.
A user interface opens for entering the alert.
The default title is Critical Alert. Type your title if you want to change it or add more details.
Next, type in the content for a text message to all parents with a mobile number associated with their account.
Next, add information to the 'What would you like to share?' field.
You can add images, videos, and documents. The user interface works the same way as when adding a School Feed post.
Please check the checkbox to confirm that you understand the purpose of the Critical Alert.
Click Share. Notifications go out immediately.
How the Message Is Displayed
The app push message includes the title, and the text message. Clicking the message takes user to the alert in the School Feed.
The text message includes the title, text message, and link to the alert in the School Feed.
The email notification and the alert in the School Feed includes the title and the detailed content, date, time, the name of the admin who made the alert.
Can Parents leave comments to the Critical Alert?
Parents can leave comments to the Critical Alert if allowed in the School Feed settings. Comments' visibility follows the School Feed's settings for the School News channel. You can also turn off comments after making the post.