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Parent Notifications: How does the School Signals system notify parents?
Parent Notifications: How does the School Signals system notify parents?
Updated over 2 weeks ago

Parents receive notifications through email, text, and app push notifications. Notification preferences and frequency can be customized in My Account > Notifications.

Additionally, parents are notified in the desktop and mobile app—look for the bell icon at the top right of your screen.

School Feed: School-Wide News

All parents can view school-wide News posts in the School Feed.


Parents can customize notifications for:

  • Email: Immediate, daily, or weekly

  • Mobile Text: For Admin-designated priority posts

  • Instant Mobile Push notifications

The system notification bell also alerts parents about News posts they’ve made, commented on, or followed.


School Feed: Grade-Level Posts

Parents can view grade-level posts if they have at least one child in that grade for the school year.


Parents can customize notifications for:

  • Email: Immediate, daily, or weekly

  • Mobile Text: For Admin-designated priority posts

  • Instant Mobile Push notifications

The notification bell alerts parents about posts they’ve made, commented on, or followed.


Classrooms

Parents can view Classroom posts only for Classrooms where they have at least one child enrolled.


Parents can customize notifications for:

  • Email: Immediate, daily, or weekly

  • Mobile Text: For Admin-designated priority posts

  • Instant Mobile Push notifications

The notification bell alerts parents about Classroom posts they’ve made, commented on, or followed.


Groups

Parents can view posts only for Groups they have joined.


Group members can customize notifications for:

  • Email: Immediate, daily, or weekly

  • Mobile Text: For Admin-designated priority posts

  • Instant Mobile Push notifications

The notification bell alerts parents about Group posts they’ve made, commented on, or followed.


Photo Galleries

  • Parents receive mobile push notifications for new content in galleries they follow.

  • The notification bell also includes updates for followed galleries.


RSVP Events

Parents are notified if an Admin edits or deletes their RSVP response via:

  • Notification Bell

  • Push Notification

  • Email

Admins can also send reminder posts in the School Feed before an event, which follows School Feed notification settings.


Volunteering

Parents are notified if an Admin edits or cancels their volunteer signup via:

  • Notification Bell

  • Push Notification

  • Email

Any change to a volunteer signup made by an Admin (not the parent) will trigger a notification.


Parent-Teacher Conferences

Parents are notified if an Admin signs up or cancels their conference signup via:

  • Notification Bell

  • Push Notification

  • Email


Chat Messaging

Parents receive:

  • Daily Email notifications for new messages

  • Immediate App Push notifications for new messages

  • A chat icon badge showing unread message count

Parents are also notified via the notification bell if a chat message or photo is reported.


New Content Announcements

Admins can announce new content (such as Groups, Events, or Online Forms) in the School Feed.

School Feed notification settings apply to these announcements, including:

  • New Online Forms

  • New Groups

  • New Volunteering Opportunities

  • New Events

  • New Classroom Announcements

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