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How am I notified on Chat Messages?

Chat System Notifications

In the chat bubble icon on the top right of your screen, a number indicates that you have unread messages.
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Email Notifications

You can choose between an instant or daily email notification on new messages. Set your notification preferences in My Account > Notifications.
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Please note that instant notifications for new chat messages include a short delay of a few minutes. If you are actively chatting, you won’t need immediate notifications. The buffer helps prevent unnecessary email notifictions.
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App Push Notifications

When you receive a message, you will get a push notification. Download the School Signals app. On your device, in your phone's Settings menu, allow School Signals to send push notifications.


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Muted Chats Are Excluded From Notifications

Check by clicking the chat's "i" icon that you have not muted the specific chat thread.

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