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How do I check the delivery of invitations and identify accounts with incorrect emails or full email inboxes?

School Admins can find those accounts by filtering accounts by delivery errors.

  • Go to the account index page (where all accounts are listed).

  • Use the status filter and select Invited - Error.

This filter shows accounts where the invitation email could not be delivered. The system marks these when the inbox is full, the email address is invalid (for example a typo), or another delivery issue occurred.

From that list, you can review the accounts and correct the email address if needed before sending another invitation.

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